It’s a well-known fact that our Indian hotel industry has been known for its richness and diversification.
However, due to COVID, the industry has been facing significant challenges in the form of a staff shortage. The Federation of Hotel and Restaurant Associations of India forecasts that the Indian hospitality sector would expand at a CAGR of 16.1% from 2020 to 2025. Therefore, businesses need to seek strategies to increase productivity and optimize existing resources.
A total of 8.8% of the workforce in the nation earns a living directly or indirectly from this industry. But due to the pandemic, the industry is facing a shortage of staff due to various reasons: lack of skilled professionals, high attrition rates, and disruptions.
Innovation, technology, and employee development can help hotels overcome staff shortages and improve performance and customer satisfaction.
A few strategies that businesses in the hospitality can implement are as follows:
In Indian hospitality, we have seen a significant staff shortage after COVID. However, by implementing the above strategies, businesses can help improve productivity and solve the ongoing issue. We are delivering experiences that ensure our sustainable growth in the coming years.
You can read more on how to improve the effectiveness of staff on this link.